Privacy Policy

1. Introduction

EdgeLetter respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the EdgeLetter platform.

2. Information We Collect

Personal Information:

• Email address
• Name (if provided)
• Payment-related identifiers via third-party processors

Account & Usage Data:

• Login activity
• Subscription status and tier
• Signal interaction (clicks, views)

Technical Data:

• IP address
• Browser type and device information
• Cookies and tracking data

Messaging Data (if opted in):

• Phone number
• Message delivery status
• Interaction with messages where available

3. How We Use Your Information

• Provide and operate the Service
• Deliver signals via email, web, and messaging platforms
• Manage subscriptions and billing
• Improve system performance and signal quality
• Communicate regarding updates or issues

4. Legal Basis for Processing

• Performance of a contract (providing the Service)
• Legitimate interests (improving and securing the Service)
• Consent (for messaging channels like WhatsApp where required)

5. Third-Party Services

We use third-party providers including payment processors, email delivery services (Resend), messaging platforms (Twilio/WhatsApp), and hosting providers (Render). These providers process data on our behalf. We are not responsible for their privacy practices.

6. Data Retention

We retain your data as long as your account is active, as necessary to provide the Service, or as required by legal obligations. You may request deletion of your data at any time.

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

8. Cookies and Tracking

We may use cookies to maintain session login, improve user experience, and analyze usage patterns. You may disable cookies in your browser, but this may affect functionality.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing

To exercise these rights, contact us at the address below.

10. International Data Transfers

Your data may be processed in jurisdictions outside your country. By using the Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Service constitutes acceptance of updates.